How good are you at giving instructions?
You know what you are doing and why but does everyone else?
Have you ever felt you appear to be speaking another…
Do they even speak my language?
These were the words that my client said in sheer frustration when talking about their newly appointed member of staff.
“They…
Is the language of listening undermining your credibility?
Your body language can change the way that others hear what you are saying and I saw this first hand at a meeting with…
Are you standing too close?
When others invade our personal space we find it uncomfortable.
And what I’m talking about here is the amount…
What can you tell from watching others talking?
When I was a student studying Psychology, one of the first assignments we were given was to go to the pub and watch people…
Do you think you should say sorry?
If you’ve made a mistake?
If your behaviour has been deemed to be inappropriate … even if you think it’s…
How to handle “comparitanitus”
Most people I meet suffer from this at some level, especially when it comes to presenting.
You watch someone else…
Do you have a watchword for the year?
Stephen Covey talks about an emotional bank account and Cialdini about reciprocity and I think they’re both worth considering…
