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Communicating in the hybrid world

Communicating in the hybrid world

There is a consensus that work will never really be the same as it was pre-pandemic. A majority enjoy working from home at least some of the time and aren’t willing to go back…

How to be heard through a mask.

How to be heard through a mask.

I don’t normally find it hard to hear but I am finding it harder to hear people when they are wearing masks.

There are two issues really.

One, that the masks…

How do you keep eye contact with more than one person on a Zoom call?

How do you keep eye contact with more than one person on a Zoom call?

Those of you who have registered for my Communication Challenge will know that you have the chance to ask…

Are your hands telling others things you don’t want them to know?

Are your hands telling others things you don’t want them to know?

Did you know that we “leak” our emotions in our gestures, fiddles and fidgets … telling those around us how we feel via our body language, and usually completely unconsciously!…

Can you avoid arguments? One simple tip to stop them in their tracks.

Can you avoid arguments? One simple tip to stop them in their tracks.

Many moons ago I stayed at a hotel that used traffic light symbols to set the expectations for when the restaurant would be busy. I knew the night before the best times to avoid…

3 things you can do to make a great first impression – on or off-line

3 things you can do to make a great first impression – on or off-line

We all make sweeping assumptions about others based on the way they look and sound … and they are doing exactly the same to us!

So, what can you do to make sure that the…

How do you remember what to say?

How do you remember what to say?

I was once at an event when the chairman stood up and said “We have a little time. Would anyone like to take the opportunity to tell the room what they do?” And there…

Thank you … I am grateful

Thank you … I am grateful

A few years ago, I posted a gratitude a day on Facebook and every now and again I get a “memory” posted back to me of an old gratitude. The posts usually make me smile either…

Don’t feel like smiling?

Don’t feel like smiling?

A quick search of the Internet and you will get a variety of answers to the question “How many muscles does it take to smile?” They vary from 10 – 17 but my favourite is by…

How your feet can change the way others’ see you.

How your feet can change the way others’ see you.

When standing, if your feet are jiggling, crossed, moving without purpose, rocking, swaying or shuffling … they are telling the person you are talking to that you aren’t as confident…

Is your 1st impression the one you intended?

Is your 1st impression the one you intended?

A while ago I spoke at a school careers day about the importance of first impressions and the affect our posture has on what others see in us.

I asked the group to freeze…

How you can always look like you know what you are saying!

How you can always look like you know what you are saying!

Have you noticed the difference in the way that other’s answer an easy or a hard question? Watch the next time there is a Q&A or you are at a meeting.

When it is an…

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