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Do they even speak my language?

Do they even speak my language?

These were the words that my client said in sheer frustration when talking about their newly appointed member of staff....

Are you one of those who doesn’t speak up in case you don’t know the answer?

Are you one of those who doesn’t speak up in case you don’t know the answer?

Not long ago I was working with a client whose problem wasn’t with the presentation itself but more with what...

Is the language of listening undermining your credibility?

Is the language of listening undermining your credibility?

Your body language can change the way that others hear what you are saying and I saw this first hand...

Are you standing too close?

Are you standing too close?

When others invade our personal space we find it uncomfortable. And what I’m talking about here is the amount of...

Is your presentation style losing you credibility?

Is your presentation style losing you credibility?

Have you watched someone present and thought this person isn’t someone I’ll be hiring anytime soon? Or discounted the information...

Where should you be networking?

Where should you be networking?

I’m always surprised by how many people I meet who’ve only been networking once or twice … they’ve tried one...

What can you tell from watching others talking?

What can you tell from watching others talking?

When I was a student studying Psychology, one of the first assignments we were given was to go to the...

What’s your excuse for not networking?

What’s your excuse for not networking?

Even the most seasoned business owners who know networking is a great way to build business and connections quickly, sometimes...

Do you think you should say sorry?

Do you think you should say sorry?

If you’ve made a mistake? If your behaviour has been deemed to be inappropriate … even if you think it’s...

How to deliver bad news assertively

How to deliver bad news assertively

Most of us find giving bad news difficult; it doesn’t necessarily come easily or feel comfortable. I don’t know about...

Why saying No might be the most helpful thing you can say

Why saying No might be the most helpful thing you can say

Do you find saying No difficult? Do you ever find yourself doing something you don’t want to do or haven’t...

Do you worry about what you will talk about when you network?

Do you worry about what you will talk about when you network?

Do you worry that when you go networking you will run out of things to say or there’ll be awkward...

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